Frequently Asked Questions about charity gifts

How does giving a charity gift work?

When you buy a specific ethical gift you are giving something we really deliver to people either here in Australia or in one of the many countries we work in around the world. The money goes into the specific area your gift is connected to at Red Cross. For example, when you buy a Hot, Healthy Meal gift you’re supporting our work with vulnerable young Australians.

Is my charity gift tax-deductible?

Yes. As your donation is above $2 your gift is tax-deductible. You will receive a receipt in your name in an email after you check out.

Does the price of the gift reflect the actual cost of the item?

Yes. Our gifts and prices are put together by the people who work on the ground in each area and reflect the actual cost of the items.

Where does the money go?

We really have mentors in the youth justice system, provide chickens to families in Timor Leste, put taps into Asia Pacific communities and much, much, much more. Each charity gift is linked to one of the areas we work in either in Australia or overseas. The money from each gift goes into the specific area of work it’s tied to at Red Cross. These areas are our domestic and international disaster teams, our work with Australians overcoming crisis, the international development team, our work with refugees and our work with Aboriginal and Torres Strait Islander people. By pooling your ethical donations, we can have a greater impact.

How does my charity gift card get to the gift receiver?

After you pay and check out, you’ll receive an email for each gift you purchase with a link to a gift card. You then have two options, you can print out the card – either with a typed in personal message or with a handwritten note added after printing – then fold it and give it to your lucky recipient or you can email your gift card on to your gift recipient with a personal messaged included.

What if my gift card doesn’t turn up?

Give us a call us on 1800 733 276.